Privacy Policy for DriveCue
Effective Date: 05/07/2025
Thank you for choosing to be part of our community at DriveCue (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://booknpass.net (“Site”) and use our services. Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.
1. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, participate in activities on the Site, or otherwise contact us.
The personal information we collect may include the following:
- Full name
- Email address
- Phone number
- Driver’s license details
- IP address
- Location information
- Account login credentials (if created)
We also collect information automatically through the use of cookies and other tracking technologies, including your:
- Device type and browser
- Pages viewed
- Time spent on pages
- Clickstream data
- Referring website address
Payment Data: We use third-party services such as Stripe to process payments. We do not store or have access to your complete payment card details. Stripe’s privacy policy governs their collection and use of your information.
2. HOW WE USE YOUR INFORMATION
We use the personal information we collect for a variety of purposes, including:
- To facilitate and manage bookings with participating driving schools
- To verify your identity and eligibility to use our platform
- To provide customer support and respond to inquiries
- To personalize and improve your user experience
- To send administrative notifications, confirmations, and updates
- To send marketing and promotional communications (you may opt out at any time)
- To conduct analytics and monitor usage trends
- To ensure platform security and prevent fraudulent activity
3. SHARING YOUR INFORMATION
We may share your personal information in the following circumstances:
- With Driving Schools: When you book services, relevant information is shared with the driving school to fulfill the booking. This includes your name, contact information, and driver license details if required.
- With Service Providers: We share data with third-party vendors, consultants, and service providers who need access to such information to perform services on our behalf (e.g., payment processors, hosting providers, marketing partners).
- For Legal Purposes: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, and safety or those of others.
We do not sell your personal information to third parties.
4. DATA RETENTION
We retain your personal data for as long as your account is active or as necessary to fulfill the purposes outlined in this Privacy Policy. You may request that we delete your account and associated data by contacting us.
Even after account deletion, we may retain certain data for legitimate business purposes, such as legal compliance, dispute resolution, or enforcing our agreements.
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to access or store information. Cookies help us understand how users interact with our site and enhance user experience. You can manage your cookie preferences through your browser settings.
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights under applicable data privacy laws. These rights may include:
- The right to access and obtain a copy of your personal data
- The right to correct or delete your data
- The right to restrict or object to certain data processing
- The right to data portability
- The right to withdraw consent at any time (where applicable)
You may exercise these rights by contacting us at the email address provided below.
7. CHILDREN’S PRIVACY
DriveCue does not knowingly collect or solicit personal information from children under the age of 13 (or 16 in certain jurisdictions). If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to delete that information.
8. DATA SECURITY
We implement appropriate technical and organizational security measures to protect the information we collect and store. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
9. INTERNATIONAL USERS
DriveCue operates primarily in the United States. If you are accessing our services from outside the U.S., please be aware that your data may be transferred to, stored, and processed in a jurisdiction where privacy laws may not be as protective as those in your location.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this policy periodically. Continued use of our services after updates means you accept the changes.
11. CONTACT US
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: https://booknpass.net